This Privacy Policy describes how adornalux.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

• Purpose: To load the Site accurately and perform analytics to optimize our Site.
  Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
  Shared with: Our processor Shopify.
  Data collected: Browser version, IP address, time zone, cookie info, pages/products viewed, search terms, and Site interaction.

Order Information

• Purpose: To provide products/services, process payments, arrange shipping, send invoices, screen for fraud, and provide relevant offers.
  Source: Collected directly from you.
  Shared with: Our processor Shopify.
  Data collected: Name, billing/shipping address, payment information, email address, and phone number.

Customer Support Information

• Purpose: To provide customer support.
  Source: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you:

• We use Shopify to power our online store. Read Shopify's Privacy Policy →
• We may share your Personal Information to comply with applicable laws, respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you:

• We use Google Analytics to understand how customers use the Site. Read Google's Privacy Policy → — Opt out →
• We share information about your Site usage and purchases with advertising partners, sometimes via cookies or similar technologies.
• We use Shopify Audiences to show ads to potential buyers on other websites who may be interested in AdornaLux.

Opt out of targeted advertising:

We use your Personal Information to provide our services — offering products for sale, processing payments, shipping and fulfilment, and keeping you updated on new products, services, and offers.

Lawful Basis (GDPR / EEA Residents)

• Your consent
• Performance of the contract between you and the Site
• Compliance with our legal obligations
• To protect your vital interests
• To perform a task carried out in the public interest
• For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order, we will retain your Personal Information for our records unless and until you ask us to erase it.

Automatic Decision-Making

Shopify uses limited automated decision-making to prevent fraud, including:

• Temporary blacklist of IP addresses associated with repeated failed transactions (persists a few hours)
• Temporary blacklist of credit cards associated with blacklisted IP addresses (persists a few days)

Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access, port, correct, update, or erase the Personal Information we hold about you. To exercise these rights, please contact us using the details above.

For more on GDPR data transfers, see Shopify's GDPR Whitepaper →

CCPA (California Residents)

If you are a resident of California, you have the right to access, port, correct, update, or erase the Personal Information we hold about you. To exercise these rights, or to designate an authorised agent, please contact us using the details above.

A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience.

Cookies Necessary for Store Functioning

Reporting & Analytics Cookies

Do Not Track

Because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

General

By opting into messages, you agree to receive recurring automated marketing and informational text messages from AdornaLux. Message frequency varies. Message and data rates may apply. Your consent to receive marketing messages is not a condition of purchase.

Cancellation

Text STOP at any time to cancel. We will confirm your unsubscription and send no further messages.

Help

Text HELP at any time for instructions. For support: info@adornalux.com

SMS Privacy

We collect your phone number and optionally your name to send order updates, promotions, and announcements. We will not share your phone number with third parties without your consent, except to service providers who help us operate the SMS Service or as required by law.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

If you would like to make a complaint, please contact us by email or mail using the details in the Contact section above. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority in your region.